Service to the University: University Counseling & Wellness Center

The purpose of this page is to present the work of the Pfeiffer University Counseling & Wellness Center under the direction of Dr Robert m Cox, EdD LCMHC LCAS CCS. Dr Cox became center director in Fall 2019.

Dr Cox administers the service, provides counseling services to Pfeiffer students and faculty/staff, and supervises a counselor-trainee team as they provide counseling services to Pfeiffer students. The Counseling Center provider team consists of interns from Pfeiffer’s Masters in Marriage and Family Therapy program and North Carolina A&T PhD in Counselor Rehabilitation and Counselor Education program. The provider team is trained to serve students in-person and via video conferencing.

Here is a letter of recommendation from VP for Students Ron Laffitte:

Service Provision Data

Here is a chart detailing the number of client contacts, by individual center clinician, for academic year 2019-20, the first year Dr Cox and the Marriage and Family Therapy department administered programming. The sharp decline in contacts noticeable in March 2020 is related to the shift away from in-person instruction and counseling services. For the counseling center, this shift marked the turn provision of tele-counseling services.

Creating a Campus Climate of Mental Wellness

The ages between 18 and 21 are incredibly important for the neurological, social, and psychological development of emerging adults. For college students, this life season also happens as students prepare for career and leadership positions. It is a value of the Counseling & Wellness Center to imbue the traditional undergraduate campus with a safe, nurturing anti-stigma climate. We brought training from an external provider to campus in the Question, Persuade, and Refer (QPR) model of suicide prevention and the Mental Health First Aid (MHFA) model of recognizing and responding to psychological distress during the 2019-20 Academic Year.

Fifty-four Pfeiffer students were trained and certified to use QPR in October 2019.

Eighteen Pfeiffer students and staff were trained and credentialed in the MHFA model in February 2020.

Support for Residence Life

In 2020, the Counseling Center increased a supportive relationship with Pfeiffer Residence Life by providing training for Resident Assistants and Resident Directors, supporting programming in the residence halls, and deploying counseling outreach in the residence halls.

Here are some examples of training provided to residence life staff:

Support for Athletics

The Counseling Center supports the Pfeiffer Athletic Department by contributing to the Pfeiffer University Sports Medicine Mental Health Policy and EAP and by providing sports counseling services to numerous teams. In Fall 2020 the sports counseling groups are provided via video conferencing.

Here are some artifacts of work with student-athletes:

Wellness Email Blasts

In Fall 2020 the center added a communications intern to promote behavioral health wellness university-wide.

Support for Student Development

The Pfeiffer University Counseling & Wellness Center is located within the Office of Student Development and coordinates programming with that department. We help with the monthly Tough Talks, reach out to students referred through STARS, and provide support for students affected by COVID19 and the 2020 academic move to an online learning environment.